About Complete Pilates London

Discover Complete Pilates London

Founded in 2015, Complete Pilates is a physiotherapist led clinical Pilates company, with three studios across London and online options to suit everyone. We specialise in 1-to-1 and small group Reformer Pilates with tailored programs to suit your individual needs.

Our story, from our Director and founder, Helen O’Leary

In 2020 I challenged myself to write the first ever mission statement for Complete Pilates. I wanted to generate clarity and take the dreams that were in my head to put them down on paper.

A global pandemic, lots of changes both to the business and to myself personally meant that my vision for the company has shifted slightly so it is time to re-write the values we have.

The point of a mission statement is for us to check in and see whether the decisions we are making are helping us to achieve it. It gives us something to measure these decisions on, and if they don’t get us a small step closer, help us decide whether we should be doing it.

We are continuing to grow and develop the services we offer. This is developing from a greater understanding of our experiences, new ideas coming into the team, and a wider variety of clients coming through our doors.

This statement allows new, and existing, members of the team, to understand the core values of the company and have something in common. It also allows for people to see whether they want to be a part of the company, whether it be instructors, employees, or clients.

When writing our original statement, a client of ours gave me some great advice and said, “My experience is that it’s a mistake to think too hard about this stuff. I’ve lost count of the number of Visions etc that were actually just a cobbled-together compromise of polarised views by an exhausted team that hadn’t seen daylight for 12 hours…. The answer’s more likely to be somewhere between your heart and gut – sorry core – than brain.”

Our Promise

Complete Pilates aims to be the most trusted clinical Pilates brand in healthcare for pain, surgical avoidance and pre and post operative rehab.

We believe everything we do is for a reason. From the language we use, the props we give, or the exercises we choose, we are constantly re-evaluating and growing. We have a commitment to continuously develop ourselves and approach rehabilitation with creativity and a thoughtfulness that promotes the idea that there isn’t just one movement strategy for everyone.

We recognise that 1-to-1 sessions are not accessible for everyone, so we’re developing an extended community so we can help anyone who wants to experience Complete Pilates and improve their health. This is why we offer online classes and content and small group classes.

The Complete Mission & Values

Mission Statement

At Complete Pilates we aim to deliver the highest quality clinical Pilates. This physio led approach is open to everyone, whether injured, on the road to recovery, or those wanting to improve their overall health and lifestyle.

Our message to you

We believe in exercise as a tool to improve health and wellbeing, and we want our rehabilitation experience to be part of a sustainable and empowering solution for you. We strive to create a community which is inclusive for all ages and abilities and comprises a team, and clients, who are happy, confident, challenged and nurtured to achieve their greatest potential.

What you can expect

From the moment you start with us at Complete Pilates, we’re dedicated to learning about you, your health and your goals. Your rehabilitation experience will be collaborative, tailored and continuously assessed and progressed to help you move, feel and function better.

Our Values

At Complete Pilates, we prioritise trust, quality and energy in everything we do.

Trust is the foundation of our culture.

• We act and communicate with honesty and empathy.
• We advocate for our clients and colleagues and foster an environment where everyone’s experiences and needs are valued and respected.
• We’re trusted by other healthcare providers to deliver excellent care to their referred clients.

Quality is non-negotiable.

• We are committed to delivering exceptional service through an ethos of learning and curiosity.
• Our unique, personalised approach, empowers our clients with the knowledge and tools they need for sustained self-care.
• We welcome feedback to improve our standard of care and to better meet our clients’ needs.

Energy is our driving force.

• We infuse passion, joy and fun into healthcare.
• We create a dynamic environment of growth for our clients and staff.
• Our commitment to creativity and flexibility ensures that we tailor solutions to meet everyone’s needs effectively.

Join us for one to one Pilates in London

Equipment and Reformer Pilates in London

All three of our studios across central London are equipped with the latest Balanced Body Pilates equipment. These include:

• Allegro 2 Reformers and Towers
• Cadillacs / Trapeze Tables
• Wunda Chairs / Split Pedal Chairs
• Ladder Barrels
• Spine Correctors
• Oovs
• Props such as balls, resistance bands, magic circles, weights and more.

Meet our experts

Complete Pilates offers you movement, guided by experts. Our team is made up of Physiotherapists, Osteopaths and clinical Pilates instructors who have undertaken well renowned training with providers such as Polestar Pilates, APPI Pilates and Stott Pilates. We continue our training as a team with regular professional development both internally, and with other leading healthcare providers such as Complete Physiotherapy and consultant groups such as the Fortius Clinic. We understand biomechanics, chronic pain and rehabilitation principles so we can help guide you through the most effective rehabilitation and exercise for you. Some members of our team have specialist training in areas such as spinal care, cancer rehabilitation, pre- and post-natal care, sports rehabilitation and hypermobility.

What our clients say

‘I have suffered with back pain for the past 30 years – I had Graph Ligament Stabilisation surgery in 1998, though continued to have issues over the following years.

In 2021 following a bone scan in London, I had revision surgery at the Schoen clinic to remove 2 of the original 6 screws, as they had become loose, affecting the surrounding nerves, and causing the pain which I had been suffering from.

The area of my spine where the screws were removed required careful rehab, as the paraspinal muscles had wasted away due to not being used for over 20 years.

After initial physiotherapy following surgery, I was recommended by a specialist at the Schoen clinic to get in touch with the team at Complete Pilates, to help rebuild my core strength. This was a game changer for me, in achieving a full recovery.

After making initial contact, I was booked in with a Clinical Pilates specialist. They took great care in our 1 to 1 sessions to help me with my initial recovery, never rushing me, which gave me great confidence that I was in safe hands.

I live on the south coast, and after a while, needed to find a solution to travel disruption issues getting to and from London. I bought my own Pilates Reformer and began virtual online sessions – it works brilliantly, hooked up to my iPad at home, my instructor was able to guide me through my sessions in the same way as when I used to visit the studio.

I have now been looked after by Complete Pilates for 2 years – the initial rehab of rebuilding my spinal muscles post-surgery was the main reason for seeking help – though as I have gained confidence, and felt the results of regular Pilates on my health and wellbeing, alongside really enjoying my sessions, I now hope to be able to continue with Complete for years to come. Fitness wise, I am in the best shape of my adult life – After 30 years of pain / discomfort, I never thought I would achieve the levels I have.

I had a great surgeon, who thankfully was able to diagnose and treat the initial problem – though surgery without the best rehab, in my view lessens your chances of a full recovery. The team at Complete Pilates have changed my life, and I am very grateful for that.’’

Fred

Find us in the press

At Complete Pilates, we are a trusted name in the health, wellness, and fitness industry. Our expertise is regularly featured in top-tier media outlets, including Women’s Health and Runner’s World, where we share insights, expert advice, and the latest thinking in movement and rehabilitation. Whether contributing to industry discussions or exploring the benefits of clinical Pilates, we are committed to promoting better movement, recovery, and overall well-being.

Start Reformer Pilates today

Thinking of starting Pilates in London? If you want to experience the Complete Pilates difference and start moving better, book our new client offer today.