How to book an online Pilates class
Booking your online class is really easy. You have the choice of booking via the app, on our website or through email.
To download our Complete Pilates app, please visit the App store or Google Play.
To book via email, please get in touch and we can arrange this for you.
Once you have booked onto the class you will receive a confirmation email and will also see the class appear in your app.
If you are doing a group class you will get an email from MindBody 30 minutes before the class with the link to join. This email will also have the instructions for either downloading the MindBody live app or joining using Chrome. If you have not received the link please do email us on firstname.lastname@example.org
For all 1:1s, you will receive an email reminder 48 hours prior to your class. Our administration team will send you the individual zoom meeting ID and password when you book the session. If you are seeing us for a recurring appointment, we endeavor to keep the codes the same.
We operate a 24 hour cancellation policy for all our appointments which is why we send out reminders 48 hours before. If you cancel within this period, you may be subject to full charge. Please do let us know as early as possible if you cannot make a class.
To reschedule any appointments, you can do this outside of the 24 hours within the app, the web booking system or on email.