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FAQS 2017-12-04T14:51:27+00:00

FAQs

How can Pilates fit into my normal life?

The great thing about Pilates is that it can be tailored to everyone. If you are very active and also enjoy the gym, Pilates can be a fantastic adjunct to ensure stability and optimal mechanics. It can also be a great recovery tool from a heavy workout. If you do not currently exercise a lot, Pilates is a great way to get your body moving again as it creates strong body awareness and alignment.

How often do I need to come?

How often you come is entirely up to you. All of the sessions you purchase are on a pay as you go basis which means you are not tied to a contract or must come for a set period. We usually recommend if you are undergoing rehabilitation or would like to see a quick change in your body you should come twice per week. All our instructors are happy to discuss this with you or you can contact us.

Which classes are best for beginners?

We require all clients to undergo our ‘New Client Introductory and Assessment Offer’. These are two one hour one-to-one sessions which ensure that you understand the basic principles behind Pilates movements and also allow you to become familiar with our instructors terminology and equipment. It will allow us to analyse your movement and see how we need to tailor your sessions to ensure you get the best results. During these sessions you can discuss your options with our instructors who will direct you in the most appropriate route.

Is Pilates suitable if I am pregnant?

Pilates can be a fantastic adjunct to your antenatal and post partum care. All our instructors have undertaken specialist training in this field so understand your needs. If you are already active in Pilates and become pregnant, we request that you inform your instructor as your continued participation may require you to have a medical consent letter. If you are pregnant and have not participated in Pilates classes before it is unlikely that these will be suitable for you and instead we recommend that you attend one-to-one sessions or discuss your options further with your instructor or contact us.

Is Pilates suitable if I am undergoing rehabilitation for an injury?

Complete Pilates is a great place for you to come if you are suffering from an injury. We have instructors who are qualified Musculoskeletal Physiotherapists and Osteopaths who will assess you and lead your programmes to ensure that you are progressing as quickly as possible. We are part of Complete-Physio which give us options for clinical physiotherapy, osteopathy and soft tissue massage if we think you require extra assistance. Please ensure that you make us aware of any injury by contacting us and we will place you with the best qualified instructor to ensure that you progress at a quick pace.

Do I need to be fit to do Pilates?

The great thing about Complete Pilates is that we offer two one-to-one sessions at a discounted rate. As well as allowing us time to discuss your injuries and goals, this also allows us to see how you move and guage your current fitness levels. If you are looking at joining a Class or Duet we can then match you with appropriate partners to ensure that you feel at home in the studio.

I am already very active, how can Pilates help me?

As our founder Helen O’Leary can advocate, more and more professional athletes and performers are using Pilates to help them improve their biomechanics, increase their flexibility, reduce the risk of injury, and add variety to their training programme. Pilates can be a great way of enhancing your current training plan and our instructors are more then happy to discuss your programme with any personal trainers or coaches.

What should I do before my first session?

Prior to your first session we request that you fill out our new patient form which you can find here. If you have any injuries or concerns please let us know beforehand by contacting us and we will be happy to discuss these with you. Please arrive at least 5 minutes prior to your session to allow you to change or lock away your valuables if necessary.

What should I wear?

It is easier for our instructors to see your movement in tighter fitting clothes, however this should be anything that you feel comfortable in so any fitness clothing is great. We do ask that you wear a pair of clean socks when working in the studio for hygiene reasons and non-slip socks are available to purchase in the studio.

What kind of facilities do you offer?

Complete Pilates is based within Lomax on the first floor. The gym has fully equipped changing rooms and showers with lockers for your belongings. You can also bring your valuables into the studio with you and place these in one of the cubby holes provided.

How many people are in each class?

There will never be more then six people in any mat class or four people in any studio class.

How long are my block bookings valid for?

At Complete Pilates we are flexible and do not have a timeline on your block purchases. If you need to suspend your sessions for any reason, we request that you let your instructor know and we will do our best to carry these over.

What is your cancellation policy?

At Complete Pilates we operate a 24 hour cancellation policy. If you cancel after this period you may still be charged the full amount for your session.

What is Mindbody?

At Complete Pilates we use Mindbody for our booking system. Mindbody is a great app for your smart phone that means you can control your appointments directly from your phone. Instead of going to our website to book appointments, you simply load up the app and add us to your favourites. From here you can schedule new appointments, modify existing appointments, pay for new sessions or cancel bookings. It can also add your booked appointments directly into your calender for minimal fuss!

I can’t find you on my Mindbody app

If you cannot find us on Mindbody please make sure that you are typing ‘COMPLETE-PILATES’. The ‘-‘ may be your missing link!