COVID-19

We are really excited to be open again after COVID and look forward to seeing more faces in person as time progresses. We want to share with you how we are making sure we do everything possible to keep our area clean, safe and fun. Check out our video below for a bit of fun, and also meet the team!

We hoped you liked our video!

We are still offering online appointments and classes and you can contact us to ask us any questions or book now.

If you are coming in to see us face to face, check out our 8 point plan designed to help keep you, and our team, safe and happy.

1. Covid-19 symptoms

Please do not attend if you, or someone in your household have these symptoms:

– temperature >37.8
– a new persistent cough
– a new loss of smell

  • Positive PCR or lateral flow test
  • Have been told to isolate as not double vaccinated (please read gov.uk for further advice)

On arrival, clients will be directed to take their temperature using a forehead thermometer. If you have a temperature over 37.8, we will help you to safely get home and seek medical advice.

Covid-19-symptoms -Complete Pilates

1. Covid-19 symptoms

Please do not attend if you, or someone in your household have these symptoms:

– temperature >37.8
– a new persistent cough
– a new loss of smell

On arrival, clients will be directed to take their temperature using a forehead thermometer. If you have a temperature over 37.8, we will help you to safely get home and seek medical advice.

Hand-washing -Complete Pilates

2. Hand washing

Clients will be directed to wash their hands and use the alcohol gel provided before entering the studio.

2. Hand washing

Clients will be directed to wash their hands and use the alcohol gel provided before entering the studio.

3. Waiting area

The clinic has significantly reduced waiting areas. Please do not arrive more than a couple of minutes early for your appointment. This allows us to maintain social distancing in the clinic as a whole.

Waiting-area -Complete Pilates
PPE -Complete Pilates

4. PPE

Instructors will be wearing masks, gloves and aprons for your appointment. You can also request they wear a visor. Please note that some of our instructors have medical exemptions to masks so will be wearing visors instead.

We ask that clients wear masks. Gloves are optional. If you would like to wear gloves, please ensure you have a different set to those worn outdoors.

4. PPE

Instructors will be wearing masks, gloves and aprons for your appointment. You can also request they wear a visor. Please note that some of our instructors have medical exemptions to masks so will be wearing visors instead.

We ask that clients wear masks. Gloves are optional. If you would like to wear gloves, please ensure you have a different set to those worn outdoors.

5. The studio set up!

All the kit has been moved around to try to ensure social distancing. As a result it may not look quite as pretty as you are used to.

The-studio-set-up -Complete Pilates
Cleaning -Complete Pilates

6. Cleaning

We will be cleaning all equipment during the sessions and after each appointment. We are allowing time between appointments to do this. This will be done with virucidal cleaner which is a hospital grade cleaning product. The whole clinic is being deep cleaned every night.

6. Cleaning

We will be cleaning all equipment during the sessions and after each appointment. We are allowing time between appointments to do this. This will be done with virucidal cleaner which is a hospital grade cleaning product. The whole clinic is being deep cleaned every night.

7. Toilets and changing

There may be reduced changing facilities which includes showers. As a result we strongly suggest you come ready to move. There is space to leave you personal belongings in cubbies or lockers. Please only bring phones and wallets into the studios.

toilets-and-changing -Complete Pilates
Water towels -Complete Pilates

8. Water & towels

We, recommend you bring your own water bottle. However, if you do not have one, the even better solution is you can also support us by purchasing one of our Complete Pilates water bottles 😃 Ask if you visit the studio!

Towels will not be provided but you are welcome to bring your own.

8. Water & towels

We, recommend you bring your own water bottle. However, if you do not have one, the even better solution is you can also support us by purchasing one of our Complete Pilates water bottles 😃 Ask if you visit the studio!

Towels will not be provided but you are welcome to bring your own.

Our priority is to maintain the highest standards of care and ensure everybody’s safety.

Sessions will be kept to 55 minutes long. Please note this includes payment time and discussing home exercises. You can save your card details onto your MindBody profile to reduce the admin team and consent to us taking payment. This method is fully PCI compliant.

Remember if you haven’t watched our awesome team video it is a must! :-)
If you are unsure or would like to chat about anything do get in touch.

BOOK TODAY